Importer and Wholesale Distributor since 1990

Secure Checkout

Policies, Terms & Conditions


COPYRIGHT AND TRADEMARK NOTICE

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Atlanta Candles & Incense., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

CREDIT CARDS

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address (i.e. the address your credit card company has on file for you). Incorrect information will cause the credit card to be declined by the provider.

ORDER ACCEPTANCE POLICY

We are unable to change, cancel or add to your order once you submit it. As soon as your order is received it is sent to the warehouse to be pulled and shipped. Changes during this process cause extra costs and errors, please be sure your order is correct before completing.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Atlanta Candles & Incense reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

OTHER CONDITIONS

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Atlanta Candles & Incense reserves the right to make changes to this site and these conditions at any time.

OUT-OF-STOCK PRODUCTS

Usually, products ship within 1-5 business days. However, there may be times when the product you have ordered is out-of-stock. In these cases we will ship your order short and consider it complete. The shipping confirmation emailed will provide the products included in the shipment as will the online order history. The packing slip included in your shipment will note which items were out of stock. Due to importing lead times it is not possible to hold orders open with backordered items.

PRIVACY

We keep your personal information private and secure. When you make a purchase from Atlanta Candles & Incense, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

PRIVACY ON OTHER WEB SITES

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Atlanta Candles & Incense is not responsible for the actions of third parties.

PRODUCT COLOR & SIZE VARIATION

All colors, sizes and images are approximate, slight variations may occur.

TAXES

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Atlanta Candles & Incense holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Atlanta Candles & Incense shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Atlanta Candles & Incense shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Atlanta Candles & Incense will issue a refund to your card in the amount of the incorrect price.